02 7908 0129 CALL US NOW TO FIX YOUR FINANCES
02 7908 0129 CALL US NOW TO FIX YOUR FINANCES
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Are you Satisfied with our service and want to thank us?
Then give us Feedback.
If you are unsatisfied with the outcome you received from us and want to help us improve our process?
Then definitely give us Feedback.
Please do not hesitate! We have very friendly staff who will receive your feedback and acknowledge the same.
We are always listening and improving our process to make client's feel at ease and not be pressurised.
If you have any Complaints please read further.
Providing us with appropriate feedback promptly will help in improving our processes and in turn, solve your debt problems faster.
Making a complaint is simple and can be achieved in the following four steps:
For additional information on how we handle the complaints please refer to our Complaints Policy.
You can lodge a dispute through the Australian Financial Complaints Authority (AFCA), our external dispute resolution provider. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Australian Financial Complaints Authority (AFCA)
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678 (free call)
Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001
Call us on 02 7908 0129 for a free confidential consultation.